Frequently Asked Questions
How do I change an email address of someone I've invited?
Simply go to your contacts and edit that person's email address. You will then be shown any meetings that person has been invited to and asked if you would like to resend invites on the new email address.
»to top«
How do I check if someone's received my invite?
When logged in and viewing a meeting you have organised, the righthand column will show an eye when someone has viewed their invite. It will have an '@' next to it if they have received the email but not followed the link or a 'W' (for 'W'eb) if they have received the invite AND followed the link.
Note: you can rely on these indications if they are present but if there is no eye, it doesn't necessarily mean the person hasn't received the invite (it depends on their email client). However, if they have clicked on the link this will definitely be shown as an eye with a W.
»to top«
I have received an invite email but the invite doesn't appear when I view my invites online. Where is it?
You have probably received an invite on a different email address to the one associated with your account.
You can add additional email addresses to your account so that you can see all your invites online. Go to 'account' and click 'add new email address'.
»to top«